FAQ

Your Questions, Answered

Welcome to the FMO Media Help Hub. We’ve rounded up answers to the most common questions about our services — from ads to websites, podcasts, and beyond. Need a deeper dive? You can always message your Account Manager in your Whats App Chat for quick clarification!

Topics:
Getting Started

Welcome to the fam! This section walks you through everything you need to know as a new FMO client — from onboarding steps and what to expect in your first 30 days, to timelines, team introductions, and how we communicate along the way.

Film Days and Production

From film days to editing, this is where we answer all your production questions — like how we plan shoots, what to prep before filming, and how content gets delivered.

Podcasts

Starting a podcast or adding one to your marketing mix? We cover the recording process, editing, distribution, and what kind of support you’ll get from our team.

Paid Media 

Running ads should feel exciting, not overwhelming. Here, we break down everything from campaign timelines and reporting to budgets and creative strategy so you know exactly what to expect.

Website FAQ

Building your site with FMO? This section covers timelines, platforms we use (Wix, Squarespace, WordPress, Shopify), what’s included in each package, and what’s needed from you to launch smoothly.

Turnaround Times

No guessing games here — we map out clear timelines so you know exactly when to expect drafts, launch dates, and final deliverables. This section covers how long each service typically takes, what milestones to watch for, and how we keep projects on track.

Find Your Answer Here

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